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Ally Financial - Repossession made the repo mans choice?!?!
I lost my job and am black balled in the community so have been struggling to find a new job. My hubby is disabled and we have 5 kids together. I made very good money so I could support us just fine until this. So I fell two months behind. 3 as of Aug 1st (even though...
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#517526
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Ally Financial - Incompetent At Best, or maybe Habitual Liars
Ally Financial - Incompetent At Best, or maybe Habitual Liars
I have a leased vehicle, with Ally as the lease-holder. I grew to dislike the vehicle and really didn't need it any longer, and so was happy when an acquaintance said he would like to own it. So I attempted to initiate the process to purchase the vehicle before the...
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1.3
I liked
  • Ease of payment during lease period
I didn't like
  • Closed my account
  • Over-seas call centers
  • Need to deal with liars
#1275982
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I initiated a request for a letter to release my lien on a Saab I paid off 10 years ago. They said they had the release and would fax a copy in 2-3 days, mail an original copy in 7-10 days. After a few days I did not receive the fax so I called them again. They made...
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DetailedWasp
DetailedWasp

Update to my review: It's been 5 days since my last call to Ally when they promised I would receive my lien release in 3-5 days. Still no letter.

1.0
I didn't like
  • Bad company practice
#1391952
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I cosigned a car for my daughter, the first day of the payment due date i would get phone calls 5 times a day. She showed me it was paid the day before by western union , I thought ok they are just doing their job . My daughters car was stolen and totalled by a bunch...
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Anonymous
Anonymous

Bet you won't co-sign for ANYONE again.... Great lesson on what not to do for anyone... Thanks,

PenitentSpinyDogfish828
PenitentSpinyDogfish828

I meant to say that they would call me 5 times a day every month during the grace period .

1.0
#1364745
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I over the years have lease several of my cars through Ally Financial when I leased through Chrysler. Since I know how Ally financial operates when you turn in your lease. My wife and I took pictures of the car expecting Ally to place bogus damage claims on the car so...
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MotionlessButterfly
MotionlessButterfly

Type your mPlease avoiding leasing a car through Ally Financial they will fraudulently charge you for damages on your car that do not exist. Happened to me multiple times and ...

#1374967
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I have been trying to pay my truck off and trying to fix a issue with this company for over three years. When you call the customer service line they route you to every country other then the USA. You ask to speak with a supervisor and they give you the run around they...
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1.0
#1385942
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Ally Invest is Horrible The Trade King was much better.. Had words with a Supervisor as I attempted to help my mother in law with changing her phone number on account. When Moron Supervisor stated I was unauthorized to do anything on her account, she was standing next...
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Anonymous
catsoman

Yes, their brokerage account service is terrible.

#1367422
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Typo the operator nor their supervisor cared to help with this situation instead they chose to be coy and arrogant! I even explained tht two payments went through they can put them back and let the 3 rd one finish processing. Nope they said it was basically how they...
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1.0
#1395945
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Beware!!! I never authorized 3 payments just 1 , They literally took an extra 2 months payment out of my bank account mind u I’m not behind nor late . When I called to call them out on this they basically laughed at me and said ur screwed call ur bank. They told me it...
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1.0
#1395940
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Contact Ally Financial

Mailing Address:
Ally Financial Inc.
P.O. Box 380901
Bloomington, Minnesota 55438
United States
Phone:
(888) 925-2559
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Ally Financial Products and Services

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Ally Financial - Auto payment

The automated service is not coming on
#1396782
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