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Ally Financial - [help] Please tell me if i received a fake email,

Hello I received an email from my customer.He want to buy one of my antique and want to pay me via Ally Bank.The amount of the transaction is $4,350 USD but i received an email from ally bank said if i want to complete the transaction ,the amount must be $ 5,950 USD or above. He want me to sent another $1500USD to him so he can sent $5,950USD to ally bank to complete the transaction. Does ally bank has such a rule or he just lie to me?The email is from allybank_transferfunds@accountant.com.I want know is this email address a real Ally bank email. please reply me as soon as possible.Thank you! Anji
Company wrote 0 public responses to the review from 1 day ago.
#1424218
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I financed my car through Ally and have made payments on time, until now, due to illness. Ally repossessed my car, which I understood. Well, I managed to get the quoted amount due and send to them, to get my car back. Then, I’m informed, after I’ve paid the amount,...
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Company wrote 0 public responses to the review from Dec 12.
Anonymous
Anonymous

Common sense says to call a bank before your note is 90 days past due and up for repo. Banks don't want to be in the car selling business. They want you on the hook for as lon...

1.0
#1421732
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I have tried several times to get a payoff after refunds were applied, but refunds were never applied. Oak Ridge Nissan had sent checks to the Nashville address to be applied to this loan and I’ve checked and been told by your employee of the Jacksonville office that...
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Company wrote 0 private or public responses to the review from Dec 10.
#1419915
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I got behind on my payments and my car was repossessed, which I take the responsibility for, but trying to get my car back was a hassle that wasn't necessary. This company is only about money, and didn't try to work things out for the betterment of both company and...
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Company wrote 0 public responses to the review from Dec 10.
Anonymous
Anonymous

What does Christmas have to do with it? Typical dead beat wanting someone to "work with them" just because it's the holidays. You were behind months ago and have shown them yo...

#1419734
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Ally Financial - It was ok

Ally have not been reporting my payments to the credit bureau. The last report was October 1,2018 causing my score to drop by 25 points
Company wrote 0 public responses to the review from Dec 06.
#1417174
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I asked to have my payment date change from the 20th to the 1st of each month, they agreed. they requested a partial payment 0f $76.77, which and they requested I setup auto pay, I did. it was suppose to start on the first of February 2019, it didn't, it started on the...
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Company wrote 0 private or public responses to the review from Dec 03.
I didn't like
  • Company policy
  • Customer service
  • False information
#1414052
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Ally Financial - Incompetent Bank

I called four days in a row to confirm my payment would be taken from my account and not my exes. I emailed, I chatted, I took confirmation numbers and names. They still too it or if his account. I called livid about the situation and the woman blamed ME for it. Awful customer relations.
Company wrote 0 public responses to the review from Nov 27.
1.0
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Customer service
#1409178
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Ally Financial - Won't happen again

I made 2 payments in October so that I didn't have to make another til December. Ally went ahead and took another payment out of my account and gave me a lot of problems when I tried to get it back? Time to find another place to do business with!!!
Company wrote 0 private or public responses to the review from Nov 19.
1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website
#1403792
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I made one payment to ally by check for 350.00 in October 2017 they never credited my account. So on 4 different occasions I faced the proof and on one occasion I mailed it with a delivery conformation reciet still nothing. Look o know companies outsource customer...
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Company wrote 0 public responses to the review from Nov 16.
#1401834
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Contact Ally Financial

Mailing Address:
Ally Financial Inc.
P.O. Box 380901
Bloomington, Minnesota 55438
United States
Phone:
(888) 925-2559
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Ally Financial - Auto payment

The automated service is not coming on
Customer made 7 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 09.
#1396782
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