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I made one payment to ally by check for 350.00 in October 2017 they never credited my account. So on 4 different occasions I faced the proof and on one occasion I mailed it with a delivery conformation reciet still nothing. Look o know companies outsource customer...
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#1401834
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Ally Financial - Auto payment

The automated service is not coming on
#1396782
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Typo the operator nor their supervisor cared to help with this situation instead they chose to be coy and arrogant! I even explained tht two payments went through they can put them back and let the 3 rd one finish processing. Nope they said it was basically how they...
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1.0
#1395945
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Beware!!! I never authorized 3 payments just 1 , They literally took an extra 2 months payment out of my bank account mind u I’m not behind nor late . When I called to call them out on this they basically laughed at me and said ur screwed call ur bank. They told me it...
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1.0
#1395940
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I initiated a request for a letter to release my lien on a Saab I paid off 10 years ago. They said they had the release and would fax a copy in 2-3 days, mail an original copy in 7-10 days. After a few days I did not receive the fax so I called them again. They made...
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DetailedWasp
DetailedWasp

Update to my review: It's been 5 days since my last call to Ally when they promised I would receive my lien release in 3-5 days. Still no letter.

1.0
I didn't like
  • Bad company practice
#1391952
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I have been trying to pay my truck off and trying to fix a issue with this company for over three years. When you call the customer service line they route you to every country other then the USA. You ask to speak with a supervisor and they give you the run around they...
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1.0
#1385942
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Ally Financial - Refund.

Accidentally paid my car note twice and the refuse to refund me that one amount
1.0
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#1379115
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Ally Financial - I haven't reseved

need my paper work to sign
#1378833
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I over the years have lease several of my cars through Ally Financial when I leased through Chrysler. Since I know how Ally financial operates when you turn in your lease. My wife and I took pictures of the car expecting Ally to place bogus damage claims on the car so...
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MotionlessButterfly
MotionlessButterfly

Type your mPlease avoiding leasing a car through Ally Financial they will fraudulently charge you for damages on your car that do not exist. Happened to me multiple times and ...

#1374967
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Contact Ally Financial

Mailing Address:
Ally Financial Inc.
P.O. Box 380901
Bloomington, Minnesota 55438
United States
Phone:
(888) 925-2559
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Ally Financial Products and Services

AVOID at all costs - they have a pervasive pattern of documented unethical behavior and my experience was no different. I was just held hostage for TWO HOURS with customer service at Ally following an illegal withdrawal from my business account for a car that I no...
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1.1
#1374091
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