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Very bad company to work with, once you payed your car in advance they will mess with your title..... still havent received it yet.....They however send you offers for other loans before the title is send. They will call you hundreds of time if you delay your payment...
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1.0
#1325329
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keep putting my payments on another account or can not find them have not been late in over a year . i sent in copies of ck front an back an now say i am 3 or 4 months behind WRONG i have my cancelled checks . can not understand there language i ask for someone who...
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I didn't like
  • No one speaks american
#1324783
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Ally Financial - Absolutely terrible

Whenever you speak with someone they barely speak English they can never actually help you resolve your issues even when it's a problem on their end never do business with these people ever
#1322734
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I sent a payoff check from re financing and here we are 3 weeks later and still not paid off. So technically I have 2 loans out on the same car and all ally do is tell me they have not received the check. Finally I get ahold of someone that actually takes the time to...
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1.0
#1317359
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i bought a pu and the dealership got it financed with ally. a few days after the deal i have a fellow with very poor English call me to set up payments on their website. i had to let my wife do it as i could not understand most of his words. so my wife gets on their...
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1.0
I didn't like
  • Customer service
#1313907
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Ally Financial - Paid off car loan and you charged me after car loan paid off

No contact yet you charged my account when loan piad off july 9 2018
4.0
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Additional Fees
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Website
#1308673
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I need to receive a call from the Complaint Department or further action will be filed. Contact your Lost Prevention Dept....Vintson Cardwell for my submission. Ref#16187072 Email...rachelnmilhouse@yahoo.com....I am not a customer of Ally Bank. I have converse with...
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#1306771
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Run or buy roller skates if asked to be financed by them !! they refuse to process payoffs on loan made electronically hence paying interest on a loan already paid for. After paying off my loan a week ago a couple days later I was denied access to their sight to check...
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#1306341
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Ally Financial - No mercy for mental illness

Out of work 2 years been trying to make payments I am mental and Ally telsmy mother how much I owe can she !makepmt
1.0
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Additional Fees
Billing Practices
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Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website
#1294914
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Contact Ally Financial

Mailing Address:
Ally Financial Inc.
P.O. Box 380901
Bloomington, Minnesota 55438
United States
Phone:
(888) 925-2559
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Shared my information with a collections agency as PAST DUE when it was NOT and NEVER HAS BEEN PAST DUE. I have been getting the run around from all different representatives, who apologize profusely but refuse to give me a supervisor. They state they are...
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#1291200
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