Latest review first
Ally Financial - Address
what is the non POBOX payoff adderss
Ally Financial - *** poor service
No one the phone 5 calls starting at 2:00 pm hours of lousy music and no customer service I would never use this company again
My and my husband car payment was due on dec 10 th 2019 due to bad family emergency I had to leave that same day to go out of state didn’t return to late Jan 10 th 2019. So payed dec payment on Jan 11 th they report on Jan 10 th . They said they try calling but number...Read more
I didn't like
- Bad company practice
Ally Financial - To cancel extended warranty on my truck
I wanted to speak to an agent about my truck.
Ally Financial - Ally is horrible
They refuse to work with my son whos going into the military, they insist he have full coverage except collision, thats crazy, plus they expect him to put it in storage, that would cost more then the insurance. Don't ever get a loan with Ally!!!
I didn't like
- Customer service
Ally Financial - Never again
Financed a vehicle, paid extra on the payment, never late on 1 payment in 3 yrs, traded off the car with nearly nothing left owed 2 yrs early and they would not finance me again. I will never use or suggest them again! Waste of my time.
Ally financialintentionally decives its customers. I have a lease through them, for which I have received some miscellaneous fees. I have at the prompting their online payment options paid enough to cover said charges. Ally has without fail missapropriated the funds....Read more
Ally Financial - Awful
Just horrible. I’ve nothing against foreign call centers but ally markets that they are all in the US. I fell behind on payments and racked up late fees - but ALWAYS paid. They harass with phone calls and are unresponsive when I have tried to talk to them/work with them/make plans. They have been nothing but stress for me.
Ally Financial - They don't care
This company doesn't care about it's customers. Mailed my title to the wrong place. Once it was lost it took them forever to fax me a lien release form. Who the *** uses fax anymore. Needed the title desperately and they couldn't have cared less. I'm going to steer clear of Ally financial
Original review: Jan. 7, 2019 To anyone on here that has been victimized by this bank and wishing to be apart of a class action lawsuit please email me your intentions at Kirk.Benson71@yahoo.com. I intend to start this class action lawsuit as soon I acquire the...Read more
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