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6 years ago I was sold what I was told was a 5 year CD. It was what I asked about and wanted. We put $1970 in it. We withdrew it this past year (2017). We received our 1099R from Ally and it stated our disbursement was $2125 and taxable. I called because it should have...
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1.0
I didn't like
  • Shady salesman
#1175446
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Ally's customer service and all together service is awful!!! For 2 years I've never received a statement in the mail. I've called numerous amount of times letting them know I need a paper statement in the mail. I believe this is their way of getting late payment...
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East Hampton, New York
I didn't like
  • Being ripped off
#890515
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ally is so f&@!? up.they repoed my van after a payment was 10 days late.i got it back with cash,went 75 miles one way to trailer it home.then replaced my outter tie rods cuz the repo guy tied down on them and bent them.so hes as smart as the ally call center over in...
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Anonymous
Anonymous

The ONLY reason they did a repo is because YOU failed to make the payment on time! Prior to that, I can only imagine how many other times YOU were late! However, in typical ...

Anonymous
Anonymous

You must pay on time. Period. Then your problems are solved.

Medina, New York
#794647
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Ally Financial Loan Review

I have my car loan through them n got a little behind and the are the only bank completely unwilling to work with me. Once i am caught up i will be refinancing through another bank just to get away from them!!
1.0
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Billing Practices
Customer service
Discounts and Special Offers
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Website
#782282
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Dont deal with Ally Financial. I had a car loan through Ally. Sold the car and transfered loan to new owner, due to I am a disabled vet and cant work anymore. But, its been taking them 2 months to do paperwork. Ally made a mistake in paperwork,and tried to blame me for...
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Anonymous
Anonymous

This is exactly what I'm experiencing..if been trying to do a transfer which they approved yet every time we complete the paperwork its returned to us saying we signed in the ...

1.0
#726392
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Take your $ elsewhere! I had a savings account with Ally & wanted to open another for different funds. They wouldn't allow me to open a SAVINGS account without checking my credit score. Once they did they didn't even open my account, they said they will send me a...
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2.0
#643999
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I keep receiving Phone calls from Ally Financial Looking for someone called Cory Bigelow. I DON'T KNOW the Guy, I'm NOT related to the Guy, But yet Ally has my Number looking for this Guy. I contacted Ally and talk to an Executive Mgr. named Aaron this time....
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#635018
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We leased a car and at the end wanted to buy it. We also noticed that the residual was much lower than the buy out. when we went to buy another car the Ally Bank payoff was 3,000 dollars higher to the dealer than our own buy out number. The dealer said that's...
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Anonymous
Anonymous

The same thing just happened to me this last week. Regarding a GMC truck lease. I was selling the car to CarMax, as my GMC dealer didn't really want the trade. My residual ...

1.0
Centerport, New York
I didn't like
  • Handeling of our account
#581969
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Worst company I've ever dealt with make you pay through western union then charge you to do it my wife and I got laid off we made a payment arrangement with ally. They came and took the car anyway I paid the fees got the car back then eventually traded it in and paid...
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Anonymous
Anonymous

It was YOU who caused a repo but in typical deadbeat fashion, it's all their fault, right?

Hualani
Hualani

Now that you're done dealing with ALLY you probably dont want to do anything to make things right, do you? It seems they are the highest bank for contested repos. Would you be...

Eggertsville, New York
#532787
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Contact Ally Financial

Mailing Address:
Ally Financial Inc.
P.O. Box 380901
Bloomington, Minnesota 55438
United States
Phone:
(888) 925-2559
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Ally Financial Products and Services

All Ally Financial Products
I called last night after receiving multiple messages including them randomly calling a neighbor while I was working. I was hung up on 3 times and put on speaker as an office joke since I was upset that they randomly called strangers regarding my car payment. My...
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Hualani
Hualani

were you talking to the Philippines? did you make notes about the names of the svc reps and dates/times? You arent alone. we need to get them to clean up the act, or stop doi...

ransom
ransom

Of course none of this would happen if you made all your payments on time.

#485018
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