I am a long term customer who maintains a very large balance.I made the mistake of withdrawling $40 in Canada and was charged a $3.50 ATM fee.
I did not realize that Canadian ATM fees are not reimbursed. I contacted Ally asking for a courtesy reimbursement. No luck.
I am very disappointed how they treated a very good customer and plan to transfer my money to Fidelity.All of this over a $3.50 charge.
Review about: Ally Financial Banking Service.
Reason of review: Pricing issue.