filters
state:
Show
city:
Show
product:
Show
I sent a payoff check from re financing and here we are 3 weeks later and still not paid off. So technically I have 2 loans out on the same car and all ally do is tell me they have not received the check. Finally I get ahold of someone that actually takes the time to...
Read more
1.0
#1317359
Reply to reviews
i bought a pu and the dealership got it financed with ally. a few days after the deal i have a fellow with very poor English call me to set up payments on their website. i had to let my wife do it as i could not understand most of his words. so my wife gets on their...
Read more
Anonymous
Anonymous

" now a few weeks up the road at 5:30 pm" What does that mean a few weeks later? So your mommy, whoops your wife made your payment for you and and you're surprised a "few week...

1.0
I didn't like
  • Customer service
#1313907
Reply to reviews
Show

Ally Financial - Paid off car loan and you charged me after car loan paid off

No contact yet you charged my account when loan piad off july 9 2018
4.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website
#1308673
Reply to reviews
I need to receive a call from the Complaint Department or further action will be filed. Contact your Lost Prevention Dept....Vintson Cardwell for my submission. Ref#16187072 Email...rachelnmilhouse@yahoo.com....I am not a customer of Ally Bank. I have converse with...
Read more
#1306771
Reply to reviews
Run or buy roller skates if asked to be financed by them !! they refuse to process payoffs on loan made electronically hence paying interest on a loan already paid for. After paying off my loan a week ago a couple days later I was denied access to their sight to check...
Read more
#1306341
Reply to reviews
Show

Ally Financial - No mercy for mental illness

Out of work 2 years been trying to make payments I am mental and Ally telsmy mother how much I owe can she !makepmt
1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website
#1294914
Reply to reviews
Shared my information with a collections agency as PAST DUE when it was NOT and NEVER HAS BEEN PAST DUE. I have been getting the run around from all different representatives, who apologize profusely but refuse to give me a supervisor. They state they are...
Read more
#1291200
Reply to reviews
I got a loan from garbage finacial company never missed a payment always paid before it was due for 7 months straight so I wanted to trade my car in and finance through this bank again and they declined my application Wtf this company is terrible to do business with...
Read more
1.0
#1287365
Reply to reviews
Show

Ally Financial - No *** customer service

These people are Relentless they call you and harass you about your payments when they were supposed to do payment deferment and never process them then when you try to call them back you can't get ahold of anybody *** ridiculous
#1278210
Reply to reviews
Show

Ally Financial - Auto payment

The phone system automatically does not let you talk to a representative no customer service representative can be reached through your automated systemWtf
#1278204
Reply to reviews