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My son paid off his auto loan and the amount showed and after he pay off close to $20,000 he waited for his title . He called and the costumer service answered from Philippines.My son had trouble a understanding and ask for supervisor and another Filipino answered ...
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Anonymous
Anonymous

If he paid late, then HE generated more interest for them. When you people do what you promised to do....pay your bills on time, everything goes well. The vast majority of w...

1.0
I didn't like
  • Rip off
#937375
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Ally Financial Loan Review

Called ally and asked why my finance charges keep fluctuating as much as 50 percent I have been early on all my payments and overpay on my loan i would never use ally for a loan again and would never recommend them for a bank to do business with.
#806309
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Excessive wear and tear charge for $400.00 on my returned leased car. I had an insurance for excessive wear and tear through these scammers! Asked for photos and details, and they were not even available. Called the scammers. They told me that they will dispute the...
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Anonymous
Anonymous

We would like to talk to you about your Ally Bank lease. Lawrence Shea, lshea@lawrenceshea.com

1.0
Wilmington, California
I didn't like
  • Handeling of our account
#787146
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My number gets called every day by these rude unprofessional people. I have never had business with them and when they call they use different names for the person they are trying to call. After 2 weeks(!) of them saying they would fix the problem I finally spoke to a...
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Anonymous
Anonymous

I don't work for Ally but a competing bank. After reading your complaint I would highly suggest you immediately get a copy of your credit report and verify it is correct. I ...

#557904
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Ally Financial - Ally Bank Bad Service Review from La Mesa, California

Ally bank is the WORST bank ever! They make it so difficult to put money in their bank, to obtain information about accounts, and to access accounts that it absolutely not worth it to me to put my money in their bank. I can't see how they remain in business!!!!
#491565
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My auto loan was originally with Suzuki Financial until Ally took over. Although my payments are usually early or on time, I keep getting passed due notices and late fees. In December, I requested a 30 day extension and this requested was granted. I have paperwork...
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Anonymous
Anonymous

ally/suzuki collections calls me 5x daily for two people I have never heard of. I have called 5x and asked to have my number removed. each time I am assured it will be removed...

Anonymous
mkc

Ally Financial has the worst customer service that I have had to deal with ever! I can not count the times that I have been transferred to the wrong department or most of all...

#289775
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Ally demanded payment for excess wear on their early lease return offer. The Cadillac had less than 15000 miles. The Cadillac dealer inspected initially and found zero damage & wear. Ally's appointed outside inspection service discovered $700 in damages & excess...
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#240519
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