Product: Ally Financial Auto Loan Clear all filters (35 of 35 reviews match)
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Since you locked me out of online banking, months if not one year ago, I have been sending you my car payments via postal ("snail") mail.Ironically, you have not cashed my payment check for August or September,(I have just gone pink here, I wonder, does going pink...
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Guadalajara, Jalisco
Product
Ally Financial Auto Loan
I didn't like
  • Being ripped off
  • Closed my account
  • Over-seas call centers
#920810
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After the last scheduled payment is where Ally Auto gets just plain ***. Instead of invoicing the extra's (Mileage, wear and tear, dents and scratches) on the same account used for payments, they close the account and act like they don't know how to accept an...
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Product
Ally Financial Auto Loan
#919562
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In reaching out to the customer service department to resolve my auto loan, I was in shock. I would expect this from an auto company that charges 25% interest on there auto loans. However, I spoke to the representative explaining my situation and why I need assistance...
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Anonymous
Anonymous

I have experienced the same situation. I was, and still am, in shock.

1.5
Product
Ally Financial Auto Loan
#896137
Reply to reviews
We purchased a car via Ally Financial, had always paid the note late, but was promised as long as the late charges were paid-Ally didn't care. Not true, due to a bank mix up, a late payment wasn't received by Ally. Ally didn't tell us anything different, then on a cold...
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Anonymous
Anonymous

LAUGHABLE!You freely admit YOU were always late. YOU also freely admit YOU don't even have the slightest clue what's happening to YOUR bank account because YOU never cross re...

2.0
Product
Ally Financial Auto Loan
I didn't like
  • Over-seas call centers
#889560
Reply to reviews
Ally bank auto financing sucks. I made a payment online then set up an auto payment for the next month ( prompt me by asking this month or next) the same month it took another payment out. Which cause the ripped effect of bouncing 2 more checks plus bank fees. Ally...
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1.0
Fogelsville, Pennsylvania
Product
Ally Financial Auto Loan
#874131
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Never again will I use this company again.They give you the runaround, things that should be easy to fix are not. They are useless and very unhelpful. Anyone reading this use someone else, run! I'm giving you warning. Just to pay on my account they are giving me such a...
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1.0
Product
Ally Financial Auto Loan
#873501
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Financed my 2015 RV with them.I make my payments at least 7 days before due date. I pay more than the minimum due that is stated on the statement. On 06/08/2016, 11/02/2015 and 05/12/2015 my payments were not applied to any of my principle, only applied to the finance...
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Anonymous
Anonymous

Thank you for your informative post. I was offered loan from them at fair rate. I see many complaints. It doesn't seem right that consumers need to pay early. A due date is a ...

Anonymous
Anonymous

Same thing happened on my end. Reporting them to better business bureau and going with another bank. Bunch of crooks!

1.3
Product
Ally Financial Auto Loan
I didn't like
  • Deceptive business practices
#870581
Reply to reviews
Ally auto is so irresponsible. I paid off my vehicle after 6 years, a month and half ago but i didn't receive my title. I called them and they said they already sent it and to wait for few days. I waited for a week but didn't get the title. My vehicle was purchased in...
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Anonymous
Kamran

I had a similar experience and their response has been appalling! I feel extremely frustrated and can't think of what I should do next

1.0
Product
Ally Financial Auto Loan
#869285
Reply to reviews
Ally financial will view your credit history.If they see you're trading out of your cars early in loans as paid on time and paid in full ALLY will give you a high interest rate in order to make money off the interest early in the loan. AVOID ALLY and GMC. Both are not...
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1.0
Product
Ally Financial Auto Loan
#861924
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Ive had my car financed through ally since 2011 and if we're being honest they're horrible at deferring payments.I never had any bad history with them until I became pregnant and the doctor put me on bed rest and I was unable to work and living off 60 % of my income....
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1.3
Selma, Texas
Product
Ally Financial Auto Loan
#846884
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