Product: Ally Financial Auto Loan Clear all filters (35 of 35 reviews match)
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I put a check from my bank and a personal check in the same envelope. I called today to see why only one of the checks have been posted and my note was not paid. I called the toll free number. The first time I called, I was informed that only 1 check can be in the...
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1.0
Product
Ally Financial Auto Loan
I didn't like
  • Rip off
#1044673
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My husband has a loan with this company before we married. He fell behind on his loan, and it has been hard to get his account straightened out. Today is April 21st and I have already made all previous payments. I have also made the payment due for May 9th. Yet, a late...
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Anonymous
Anonymous

COME ON, STOMP THEM FEET!!!In the opening lines you said it all. Your husband was late making payments and there were consequences which he brought upon himself, but it's all...

1.5
Product
Ally Financial Auto Loan
#1037407
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seven(7) payments over course of 72mo loan were reversed by ally. my bank faxed proof pymts came out of acct Ally continues to call in excess of ten times a day thru call centers all with different phone numbers. ally refuses to correct roblem
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Anonymous
Anonymous

I am experiencing the same problem with ally. It's been 4 months and they still haven't put the money back in my account. They even repoed my car because of their mistake and ...

1.5
Product
Ally Financial Auto Loan
#1035829
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Ally Financial Auto Loan Review

Paid off loan 4 years early and they refuse to give me a zero balance payoff letter service rep myla m was horrible with response like oh well took my money then refused to give me a number to contact higher up told me there is no one else
1.0
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Ally Financial Auto Loan
#1024592
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Ally Financial - Ally Bank - Auto Loan Review
Ally Financial - Ally Bank - Auto Loan Review
Ally Financial - Ally Bank - Auto Loan Review
Ally Financial - Ally Bank - Auto Loan Review
I've been with ally auto financing for two years. Bought 2014 Kia Optima brand new for 300.27 a month through ally mobile app. January 11th 2017 I made my payment on the app as usual and accidently hit an extra 0 making my payment 3,000.27. I called ally they said go...
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Anonymous
Robert 9

Broke and pregnant with nothing to offer! No food? Your mistake and you blame everyone else! Another waste! That kid has no chance!

Anonymous
Terry

Nice story, MS with a kid on the way......god bless and all that jazz. No matter what payment method you use, it goes over the info a second time and makes you verify before ...

1.0
Product
Ally Financial Auto Loan
I didn't like
  • Customer service and staff
#994067
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GMAC sold out to Ally.I paid my vehicle in full. Ally states I still owe money even though I have the cancelled check front and back paid in full. Diarra (972-537-2931) @ Flower Mound, Texas, from Ally stated to send her a copy and the lien would be released & they...
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Anonymous
Anonymous

Ally sucks they are selfish crooks the customer service such told them I would take care of them when I heard fromstheyfrom soc secdon't give cheap they all out for the mthey...

Anonymous
Anonymous

Right, sure! What do they say is the reason for the extra money? If you've been late, then it was YOU who generated extra interest and fees.

Product
Ally Financial Auto Loan
I didn't like
  • Closed my account
  • Deceptive business practices
  • I did not get my title
#976435
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This is the most ridiculous thing I have ever dealt with, a bank that seemingly is trying to *** off their customers enough to leave, do they think there is no other bank out there? Recently I also heard a story that Ally bank had approved a customer to buy vehicle,...
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1.8
Product
Ally Financial Auto Loan
I didn't like
  • How insensitive they were with their customers
#956718
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I purchased my lease at the end of its term and finance through this bank thinking they were reputable.I was on time with my payments until March 2016. Unfortunately I was diagnosed with cancer and due to that had to take a lower paying position at my company. Yes I...
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1.3
Product
Ally Financial Auto Loan
#955763
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Ally Auto finance is absolutely a mess. Never finance with them they will haunt the h... out of you when your payment is just a few days late. They call relentlessly you know what I mean ROBO Calls. And then when you do talk to someone regarding the reason for non...
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Anonymous
Anonymous

You must be a customer service rep for them. Typical a-hole like this rat outfit

Anonymous
***

6 flipping calls on Sunday. Are you kidding me. The government needs to step in and deal with this. There are enough complaints just on the Internet to shut this rat fink of a...

1.4
Groton, New Hampshire
Product
Ally Financial Auto Loan
I didn't like
  • I did not get my title
#944446
Reply to reviews
My son paid off his auto loan and the amount showed and after he pay off close to $20,000 he waited for his title . He called and the costumer service answered from Philippines.My son had trouble a understanding and ask for supervisor and another Filipino answered ...
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Anonymous
Anonymous

If he paid late, then HE generated more interest for them. When you people do what you promised to do....pay your bills on time, everything goes well. The vast majority of w...

1.0
Product
Ally Financial Auto Loan
I didn't like
  • Rip off
#937375
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