Product: Ally Financial Auto Loan Clear all filters (35 of 35 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Completely inept custiner service, cannot tell you how mant times theyve tacked on "late fees" for nothing. When paying additiinal monies every month and requested it go towardz principal thwy continued to apply to the next months payment, during the duration of my...
Read more
Product
Ally Financial Auto Loan
#1174615
Reply to reviews
Show

Ally Financial - I hate Ally Auto Fin

they are robbing us with the finance charge why isn't it a set price each month its goes by how early you make your payments and the amount of days between each payment, WTF ... ... ... {{Redacted}} How can we get a class action law suit going ?? I hate this company and will never do business with them every again i cannot wait to pay this loan off i'm so tempted to have this go into repossession status
1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website
Product
Ally Financial Auto Loan
#1165352
Reply to reviews
Financed auto loan thru Ally- hav made 3 payments which Ally says they never received! Which is a LIE! They claim Ally us easy to deal with & to make payments to! ANOTHER LIE! I have been on the phone tryg to get problem resolved spoke to 3 cust serv specialists (joke)...
Read more
Product
Ally Financial Auto Loan
#1160510
Reply to reviews
Ally repossessed my car.I payed them off and is still unable to get my car because they did not send the right info to the car auction ...they never put my name on the release...when you call you are on hold for 2-3 hours then you get a recording to call back in 2...
Read more
Product
Ally Financial Auto Loan
#1137748
Reply to reviews
Paid auto loan months ago. Ally sent title to wrong address. Called them twice. They said they would fax info and I need to get new title. They can only fax to obscure fax number but they can’t email me. They said 24-48 hrs for fax. Fax never sent. Call again. They...
Read more
1.0
Product
Ally Financial Auto Loan
#1124341
Reply to reviews
I paid my car off early weeks ago.They lied and told me I could get a lien release letter in a certain number of days, when I did that they said it would be 5 more days past that to get the lien release, even though the check was received and cleared. They told me they...
Read more
Product
Ally Financial Auto Loan
#1095037
Reply to reviews
I purchased a car for my son.He was making payments and then fell behind. I was contacted and told that I had to pay the payments to bring the car current. They refused to accept the payment over the phone I had to Western Union the money to them which I did. I was...
Read more
Anonymous
Anonymous

First off, let's not forget the FACT of what YOUR son did to YOU. Apparently, YOU agreed to be his co-signer. Your wonderful son decided to be a deadbeat and let his own fat...

Product
Ally Financial Auto Loan
I didn't like
  • Handeling of our account
#1091770
Reply to reviews
So annoyed it's past unreal, I was on the phone with ally financial to see where my title was and when it got sent out.I've been waiting days for this, so I can register my new vehicle. Not one of the receptionist spoke that great of english. I was so annoyed I started...
Read more
2.0
Product
Ally Financial Auto Loan
#1091011
Reply to reviews
Habe auto loan (not lease). Been dealing with financial hardship as my only income comes from SSDisability from my husband As a result of a medical condition since Dec 2016, I haven't been able to work (only have vision in right eye) and are still waiting for...
Read more
Anonymous
Anonymous

These places are businesses, not charities. Although unfortunate, your reasons for nonpayment are irrelevant. A car is a luxury that maybe as an unemployed couple you can nei...

Anonymous
Anonymous

Right...you're the victim. Yes, you're here to play that role perfectly. YOU were three payment past due. It doesn't matter what the excuse is. Your contract says YOU agre...

Product
Ally Financial Auto Loan
#1077986
Reply to reviews
My mom had cancer.Worked till she had to file bankruptcy and was hospitalized for it and had to refile because she told no one. We refiled and allied penalized us very hard. Car only liked 5000 and now we owe 14,000. The bankruptcy court sent us the title with all...
Read more
Product
Ally Financial Auto Loan
#1067168
Reply to reviews