Product: Ally Financial Auto Loan Clear all filters (0 of 44 reviews match)
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I make my auto payments monthly from the same bank account as I have always used. Just today, I got an automatic call saying that my payment that I made 24 days ago had been reversed and that I now owed double the payment (for this month, next month, and they also...
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Anonymous
Nikki

I HATE this company. They did this same thing to me multiple times. And customer service is ridiculous! Last time I spoke to a representative, all I could hear in the backgrou...

1.5
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Ally Financial Auto Loan
I didn't like
  • Customer service
  • Handling of account
  • Lack of communication
#1239956
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This was the only company that would accept a car loan from a girl who was 18 with little work and credit history -- so the car company had a guy co-sign the car who had perfect credit and work history. The company took forever to take the car from her when she did not...
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2.1
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Ally Financial Auto Loan
#1238742
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Ally Financial is one of the worst banks next to CPS. All Financial loves to harass customers seven days a week for petty amounts. I had financed a 2015 Ford Escape through them for 18k back in 2017 for my dad. The vehicle was involved in a hit and run on Thanksgiving...
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Anonymous
Vern

This is what happens when you cheap out on auto insurance. You could easily have obtained a policy that would leave you without liability other than your pre-selected deductib...

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Ally Financial Auto Loan
#1232553
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Ally Financial - What are they hiding

I have asked several times for a copy of the original auto loan application. I've also asked for a complete itemized statement of all transactions made on this account. First they tell me I have to go back to the auto dealership. then they tell me that they will send it out it's been 3 months and I still waiting. It seems they may be hiding something.
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Ally Financial Auto Loan
#1230965
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My car was totaled a year-and-a-half after I purchased it.The Ally customer service lady told me that they would apply the insurance check directly to the loan. However after 2 months they were charging me monthly installments on my loan. They told me that they did not...
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1.0
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Ally Financial Auto Loan
#1212826
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Well with that being said ally financial is a new business as of 2009 and on the ally website on the “about us page” is states “we have been helping customers over 100 years” .... Ally has only been in business since 2009. They have false documents misleading...
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1.0
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Ally Financial Auto Loan
#1194851
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Ally Financial - Payments miss apied

Started last year in 2017 corrected again say did not recieve payments .i faxed an mailed out copies of cancelled cks with month vechicle an acct no .now they say my loss pay or else an hang up on me
Product
Ally Financial Auto Loan
#1192930
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They only reimbursed one car payment and did not reimburse the overdraft fees and said that I had to cancel the auto payments which I did from day ONE. They knew the car was totaled, my insurance paid the car off and they STILL deducted money from my account and are...
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1.1
Product
Ally Financial Auto Loan
I didn't like
  • Held checks and posted them late
  • Deceptive business practices
  • Lack of communication
#1188912
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Completely inept custiner service, cannot tell you how mant times theyve tacked on "late fees" for nothing. When paying additiinal monies every month and requested it go towardz principal thwy continued to apply to the next months payment, during the duration of my...
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Ally Financial Auto Loan
#1174615
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Ally Financial - I hate Ally Auto Fin

they are robbing us with the finance charge why isn't it a set price each month its goes by how early you make your payments and the amount of days between each payment, WTF ... ... ... {{Redacted}} How can we get a class action law suit going ?? I hate this company and will never do business with them every again i cannot wait to pay this loan off i'm so tempted to have this go into repossession status
1.0
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Ally Financial Auto Loan
#1165352
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