Anthonee Llm

Pay off loan

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Just wanted to pay off our loan say we have to do it on line couldnt even set up our payments on line wold not let us . Please I just need to pay my loan off !!!
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Loss:
$24
Cons:
  • Hard to make payments
Christina F Ffl

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Verified Reviewer

Unlawful Repossession of Vehicle

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They did not give provide the Cobb Notification letter they are required to send me since they were accepting my late payments. They are Ally financial and have class action law suits against them for this exact issue and also within the state of Minnesota where they paid $780 in settlement due to them not following proper protocol per state laws.

I got behind in payments when I was laid off last year, notified them of my lay off, they wouldnt do any payment arrangement or payment assistance since my loan was so new so when I regained employment I have been paying monthly payment plus additional amount each month to get caught up. They closed my account in February regardless of those payments they had been accepting (without me knowing it until today) and continued taking my payments. Last payment was on 4/17/23 for $900. They repod vehicle on 5.7.23 with no Cobb notice sent to me.

I would have been able to get completely current with my auto loan within the next 30 days if they would notified me of the repossession action and allowed me to make large payments now and then in two weeks when I get paid again. They are telling me since they closed my account they wont even allow a payment arrangement to get current and I either pay loan in full or they will sell my vehicle.

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Cons:
  • Poor customer service
  • Unwilling to work with customers during financial difficulties
  • Quick to repossess

Preferred solution: Them to let me pay back payments owed in full immediately and then them to reinstate my loan and return my vehicle to me

User's recommendation: Do not finance your vehicle with this company!

3 comments
Guest

Did you make atleast 1 year of on time payments> You have to make the first year on time.

Guest
reply icon Replying to comment of Guest-2336770

That’s not Minnesota law. They still were required to send a Cobb notice if they were accepting my late payments, which they had been.

And I was consistently making monthly payments to make up for those months I missed.

So by Minnesota law, they were required to send a cobb notice prior to repossessing my vehicle and then also required to send a new Cobb notice after each late payment they accepted thereafter. This was not done.

Guest
reply icon Replying to comment of Guest-2336794

It is the law. Several court rulings have stated so.

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Anonymous
map-marker Redlands, California

None one take my call is an emergency o I have to resolve the process where I’m going threw and Ally is a very important part in order to resolve these asap please on Monday I need some one who can he

I need to resolve my auto leasing situation Im going to a repurchased process . A you guys are the most important part to start and finish my process !! Could some one contact me on Monday please ? Best Regards Alondra Toscano
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ASCENCION G

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Verified Reviewer

SOLICITAR CARTA DE PAGO

BUENOS DIAS , SOLICITO CARTA DE PAGO DEL VEHICULO CHEVROLET KALOS MATRICULA 5051 FJP.MI NOMBRE ES ASCENCION GONZALEZ VAZQUEZ CON DNI 3048****P. EN EL AÑO 2007 EMPECE A PAGAR LA FINANCIERA GMAC FINANCIAL SERVICES Y TERMINE LOS PAGOS EN LA FECHA 15/12/2009. Y AHORA ME ENCUENTRO QUE SU EMPRESA ALLY FINANCIAL SE HIZO CARGO DE REALIZAR LA CARTA DE PAGO DE DICHA EMPRESA. SALUDOS.
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Preferred solution: LA CARTA DE PAGO

Anonymous
map-marker New Orleans, Louisiana

I have request a satisfaction of lien request twice with no luck.

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Have not received satisfaction of lien after 2 requests, no response from company as to what the problem is.
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Anonymous
map-marker Mount Vernon, New York

This matter is regards to my Ally financial auto payments.

Recently I've noticed that two payments was deducted from my account. I then contacted Ally to see what the problem was.

They resolved the matter and decided to return one of the payments. I've later received an email saying the payment was return in the form of a check which I didn't receive. I contacted Ally again because I didn't receive the check or any form of payment.

I ask if there any possible they could hold that check for my next month's payment and they told me yes. I later found out that the check wasn't used for my next due date, and so I did not have enough funds in the bank which caused my account to overdraft.

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Mike R Wry

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Verified Reviewer
| map-marker Roscoe, Illinois

Deposited a large check, Ally fraudulently took the money and will not return it. they also have repeatedly hung up . This is the worse bank I have ever dealt with

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Deposited a large check, Ally fraudulently took the money and will not return it. they also have repeatedly hung up . This is the worse bank I have ever dealt with horrible customer service in fraud dept
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User's recommendation: stay away

Genine S Gwg

Coustomer service

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I called to receive title information and they told me how to proceed. After I recieved the deed. By mail or never a email by the way only fax or usps. Services
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Preferred solution: Deliver product or service ordered

User's recommendation: Read small print

Anonymous
map-marker Saint Paul, Minnesota

Car loan for Mitsubishi Mirage G4

I asked to receive documents for my car since the loan is completely paid since 2022. We are at the end of August 2023. Where all documents concerning my car. I need to be able to send it if I want to. Please I need those documents. Catherine C. Akoa.
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Marilyn J T

Cashing a check from insurance company

I've been on hold for over 35 minutes; why does it take so much tome to speawuth an agent? I don't want to be held at fault if something in this claim goes wrong!
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Preferred solution: Leased vehicles

User's recommendation: Lengthy Hold Time

Davin H Thu

I had multiple five years cds with ally. They sent all my CDs to the stateit took me four months to get my money back. I wrote to the banking commission and they gave me a ju m of nj. To bereavementu

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Sent my five CDs to the state of nj brevment department, like I died. It took me over three months to get my money back. I had a judgement from the banking commission for three hundred dollars, they never paid that either. Don't use ally
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Loss:
$300
Pros:
  • Will give your money to the state for no reason
Cons:
  • Terrible company to do business with

User's recommendation: Go to a bricks and mortar bank

Anonymous
map-marker Saint Paul, Minnesota

Car loan for Mitsubishi Mirage G4

I have not received my car documents since the loan is fully paid since 2022. The bank didn't make an effort to contact me.
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Carlton H Dhu

Improper charge

Could not get an answer on the phone, false payment charge and I did not authorize this to be taken out of my account
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Loss:
$35
Cons:
  • Trusting

User's recommendation: Do not trust

Leonard S Dtj

Terrible customer service

Daughter called to get a letter stating the vehicle was paid off on Monday 6/5. She was told it would be faxed in 1-2 business days.

I (co-signer) called on 6/7 and they had no record of her call. They told me it would be 1-2 business days and it would be faxed. Called Friday - still not sent. They said it would be 2-3 hours.

Called Saturday morning 6/10 - they said it would be sent without the hour. Called two hours later and was told - oops, itll be Monday. This level of incompetence is almost unbelievable. It feels like they are refusing to send the letter.

My daughter was rear-ended and her car was totaled. She needs to buy another car but cannot get the insurance money until she gets this letter. This company is ridiculous.

If you can avoid using this company, that would be advisable. Im not sure anyone knows what they are doing.

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Preferred solution: Deliver product or service ordered

User's recommendation: Avoid this company

Anonymous
map-marker Riverton, Wyoming

Fraud and scam Ollo credit card

Used the promotional transfer with Ollo June4th $500 to Mission Lane Ollo took the money and charges $15 but has never sent the funds I have called over 10 times horrible customer service reported to BBB I want my money back on the account. I closed the account because of the fraud and scam of Ollo. Please research and refund 307-851-****
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