Ally Financial is one of the worst banks next to CPS. All Financial loves to harass customers seven days a week for petty amounts. I had financed a 2015 Ford Escape through them for 18k back in 2017 for my dad. The vehicle was involved in a hit and run on Thanksgiving...Read more
Ally Financial - What are they hiding
I have asked several times for a copy of the original auto loan application. I've also asked for a complete itemized statement of all transactions made on this account. First they tell me I have to go back to the auto dealership. then they tell me that they will send it out it's been 3 months and I still waiting. It seems they may be hiding something.
This has been my worst experience with any finance company ever for anything. According to my auto dealer, at the time of purchase, Ally had the best interest rate on the table. The first month I made the payment over the phone no problem and scheduled autopay. The...Read more
Ally Financial - Bad bank
I’ve been in the lending business for over 26 years. This company should change its name to Ilie bank. They lied to my wife and i costing us thousands of dollars.
Ally Financial - No compassion
Literally just a bunch of robots. They don’t have any human decency and could care less that you are trying to make an effort through problems currently going on in your personal life. Instead they just ramble on about policy and procedure and only care about collecting money.
When turning in a vehicle at end of my lease financed by Ally, they did their inspection at a later time at a different location. Then they sent me a bill for vehicle damage that was not there in my pictures when I turned in the vehicle. My pictures have no snow on the...Read more
Ally Financial - Unhappy customer
I hate this bank with a passion. I wouldn’t recommend this company to a person and they’re death bed looking for a car. Bad customer service skills and a bunch of liars and thieves. Don’t use them or refer to anyone cause I wouldn’t. Do your banking with Navy Federal.
Ally Financial - I wonder how many lawsuits this company has against them?
Tried and tried to contact them. Never would return my call. I would call the number and Hispanic type accent would tell me they couldn’t talk to me over and over. They want your money but they don’t want your time.
My car was totaled a year-and-a-half after I purchased it. The Ally customer service lady told me that they would apply the insurance check directly to the loan. However after 2 months they were charging me monthly installments on my loan. They told me that they did...Read more
September 2 of 2017 my car was totaled. I was a home health aide and because I had clients in the car my insurance wouldnt cover any of the damages. I lost my job because without a car i couldnt transport clients. Now fast forward to filing unemployment and those...Read more
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