Latest review first
Run or buy roller skates if asked to be financed by them !! they refuse to process payoffs on loan made electronically hence paying interest on a loan already paid for. After paying off my loan a week ago a couple days later I was denied access to their sight to check...Read more
Ally Financial - No mercy for mental illness
Out of work 2 years been trying to make payments I am mental and Ally telsmy mother how much I owe can she !makepmt
Shared my information with a collections agency as PAST DUE when it was NOT and NEVER HAS BEEN PAST DUE. I have been getting the run around from all different representatives, who apologize profusely but refuse to give me a supervisor. They state they are...Read more
I got a loan from garbage finacial company never missed a payment always paid before it was due for 7 months straight so I wanted to trade my car in and finance through this bank again and they declined my application this company is terrible to do business with...Read more
Ally Financial - No *** customer service
These people are Relentless they call you and harass you about your payments when they were supposed to do payment deferment and never process them then when you try to call them back you can't get ahold of anybody *** ridiculous
Ally Financial - Auto payment
The phone system automatically does not let you talk to a representative no customer service representative can be reached through your automated system
I have a leased vehicle, with Ally as the lease-holder. I grew to dislike the vehicle and really didn't need it any longer, and so was happy when an acquaintance said he would like to own it. So I attempted to initiate the process to purchase the vehicle before the...Read more
- Ease of payment during lease period
I didn't like
- Over-seas call centers
- No competent customer service reps
- Need to deal with liars
Ally Financial - Worst customer service ever
Where do i start, you cant understand them, they are rude and unprofessional and they like to hang up on you. I will never use them again.
Ally Financial - Payment arrangements
I was supposed to make two monthly payments. With no late fees. My Credit card was stolen and I could not charge for the Month of March. All I want is to pay my second payment as agreed. 766.00...I am very angry. I have been very good with my payments!!!
Ally Financial - Terrrrrrrrrible
I hate them so much. They are sooooooooo bad
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