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I lost unemployment benefits, explaining I was disabled, Hard of Hearing, could not understand much of the Ally operators overseas, so I had called and made an agreement for a payment extension in September 2013 on our car loan. This would cover us for October &...
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Anonymous
why

Ally is a joke the people that works for them acts like they dont understand finical difficulty all they do is add late fee and dont offer you a payment plan get people that...

#463897
Reply to reviews
In August of 2013, I attempted to make a deposit to my Ally Bank checking account, but the bank refused the deposit. I asked for my check back, and instead of that, Ally Bank cashed my check, put the $13K in their own account, and sent me a new check cut on Ally Bank....
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Anonymous
Anonymous

I have had a similar problem with Michelle Sosin as well. She closed my account in retaliation for me reporting Ally Bank to the Utah authorities, for their REFUSAL to close a...

Anonymous
Anonymous

My situation is not the same as yours BUT Ally has a problem with holding my money for an excessive amout of time (no interest paid to me) If theres ever a law suit against th...

#453841
Reply to reviews
I have bought and lease 4 brand new trucks with this company over the years, and was not a bad bank, but now I leased a 2013 dodge ram, leased it and had it 2 months, 46,000 dollar truck, the truck was wrecked after being hit and flip truck upside down hit wall and...
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Anonymous
tlb

report to the CFPB!http://www.consumerfinance.gov/ Ally is wrong! Ally's Unhappy Customers: :( https://www.facebook.com/pages/Ally-Autos-Unhappy-Customers/367933486670751

#443722
Reply to reviews
I was having them taking out my payments out automatic, what a screw up!! I went online to change the payment date, so my payment @car insurance wouldn't be due at the same time.I even called them@he said it wouldn't change until next month.Guessp what? They took it...
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Anonymous
Anonymous

file a complaint with the consumer financial protection bureau! :eek

#440046
Reply to reviews
After a simple process to open an account with Ally for my mother in which they had no qualms of accepting her $20,000 deposit, I asked about how I could register the Durable Power of Attorney she entrusted to me. I contacted Ally Financial Inc through their online...
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bjhcaregiver
bjhcaregiver

You shouldn't have any trouble. it might take awhile to submit your POA but the high interest is worth the wait.

Anonymous
Anonymous

Good Grief! I can open a local bank account for mom with my notarized POA but cannot open an online account at Ally?

#429606
Reply to reviews
I have an auto loan with Ally bank. They financed a car loan in 2011. I have paid my note EVERY month, but for some reason, about 3 months ago, their financial department began calling me 2-5 times every day. Most of the time they hang up on me when I answer, so I've...
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Hualani
Hualani

Yep! You dont need to be behind for them to call you. In my state, more than 4 times in a 24hour period constitutes Harassment and the caller can be reported to phone companie...

Anonymous
Anonymous

did u file a complaint with the consumer financial protection bureau?

#427841
Reply to reviews
I called July 2 and had 2 incompetent customer service reps that gave erroneous information. I requested a supervisor, after being on hold for over 20 minutes, she disconnected me. I called back and spoke to a supervisor. He thought he had disconnected when our call...
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Anonymous
bsanders

File a complaint with the consumer financial protection bureau! http://www.consumerfinance.gov/ reach out to other unhappy ally customers : http://www.consumerfinance.gov/ :u...

Anonymous
tlb

https://www.facebook.com/pages/Ally-Autos-Unhappy-Customers/367933486670751 ALLY AUTO's UNHAPPY CUSTOMERS :( :(

East Glastonbury,Connecticut
#427263
Reply to reviews
I had to leave town for a family emergency so I did not have the money to pay my payment on time so I called and asked to defer the payment went through the process and paid them some and they would send me a letter to sign and send back for the deferment to be...
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Anonymous
tlb

they are wrong! save your time. file a complaint with the consumer financial protection bureau http://www.consumerfinance.gov/

Anonymous
TLB

Please report to the CFPB and contact the consumer protection agency in your state. Ally has HUNDREDS of complaints Like this. I had deferments that were marked late. Defermen...

#411135
Reply to reviews
I have (not for long) my only checking account with Ally. I am also unemployed and live less than check to check- I don't receive unemployment because I was a student and get small checks from time to time for selling something or small jobs. Iad've h...
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Anonymous
Anonymous

I'm having the SAME issue with them! I have only had their account for a few months and because I've had 1 overdraft (which was a mistake on the seller's end who accidentally ...

#409246
Reply to reviews
In the last 3 months of a car loan ($2000 balance) with Ally bank, missed a payment by 3 days, they cancelled my account, and got a court order to repossess the vehicle. I made the payment which they accepted, but they still kept trying to get the car. Fast forward,...
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Anonymous
bsanders

I believe you and I have a suggestion, File a complaint with the Consumer Financial Protection Bureau! http://www.consumerfinance.gov/

#403853
Reply to reviews