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I had made 3 payments of $500 totaling $1500 I had paid to ally for car payments. Of those payments $59.69 was applied to the principle of my loan and the rest were finance charges... I currently have this in dispute with my bank and claim they are performing...
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1.0
#1194851
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Car payment is $211 and we have paid $225 all along and instead of putting extra toward principal (after multiple calls to do so) they not only don't apply the extra to principal they charged us a fee for paying extra. In 4 years we have paid an extra $656 in 4 years...
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1.2
I didn't like
  • Handeling of our account
#1194174
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Ally Financial - Payments miss apied

Started last year in 2017 corrected again say did not recieve payments .i faxed an mailed out copies of cancelled cks with month vechicle an acct no .now they say my loss pay or else an hang up on me
#1192930
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They do not send the regular statement only a statement later saying that you haven’t paid your bill and threatening with notice of intent to report negative information. Ant they do this for months. Then you call and speak with someone in the Philippines who does not...
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Anonymous
Anonymous

Pay your bills on time. Problem solved. You don’t need a statement to pay your bill. It’s usually the same amount and due on the same day every month.

1.1
#1188968
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I had a car loan with Ally and my car ended up being a total loss. I was still charged the monthly car payment TWICE and charged overdraft fees by my bank for insufficient funds. They only reimbursed one car payment and did not reimburse the overdraft fees and said...
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1.1
I didn't like
  • Held checks and posted them late
  • Deceptive business practices
  • Lack of communication
#1188912
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6 years ago I was sold what I was told was a 5 year CD. It was what I asked about and wanted. We put $1970 in it. We withdrew it this past year (2017). We received our 1099R from Ally and it stated our disbursement was $2125 and taxable. I called because it should have...
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1.0
I didn't like
  • Shady salesman
#1175446
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Completely inept custiner service, cannot tell you how mant times theyve tacked on "late fees" for nothing. When paying additiinal monies every month and requested it go towardz principal thwy continued to apply to the next months payment, during the duration of my...
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#1174615
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Set up the CD on 1/2 and the account opened showing a rate of 2.00%. Account funded on the 3rd (2.00% rate still in affect), but it would take 3 days before they posted the funds. Now the rate is 1.7%. Can't get it through the third world phone jockey's that the rate...
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#1166376
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Ally Financial - I hate Ally Auto Fin

they are robbing us with the finance charge why isn't it a set price each month its goes by how early you make your payments and the amount of days between each payment, WTF ... ... ... {{Redacted}} How can we get a class action law suit going ?? I hate this company and will never do business with them every again i cannot wait to pay this loan off i'm so tempted to have this go into repossession status
1.0
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#1165352
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Contact Ally Financial

Mailing Address:
Ally Financial
P.O. Box 380901
Bloomington, Minnesota 55438
United States
Phone:
(888) 925-2559
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Ally Financial Products and Services

For the last two days, Jan 2 and Jan3 2018, several calls to ALLY said the wait to speak to a rep is over 30 min... Who is going to wait over 30 min to do business like ALLY?? .. they will not be getting any more of my money... hopefully Jeffrey Brown, CEO sees this...
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Anonymous
Anonymous

Yes we need to come together and sue them ally just got horrible

Anonymous
Jorge martinez

Ally financial is the worst financial company of the USA one of the biggest scammers I think we all customers should cater together and sue them at the BBB. They already were ...

#1161394
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